by | Sep 3, 2026 | Blog

The energy was electric at ScanSource’s Partner First event, where industry leaders gathered to map out the future of technology, channel growth, and connected solutions. AI isn’t just on the horizon—it is here. ScanSource is fully equipped and business-ready to guide partners seamlessly through this massive digital transition.

 

The event launched with an exciting introduction of our new Specialty Technologies Group President, Mark Morgan. He took the stage to break down the rapid evolution of the tech stack and the massive shift toward converging markets. Partners walked away with a clear blueprint of emerging industry trends and actionable strategies on how ScanSource is ready to fuel their growth.

 

The fastest-growing sectors in tech don’t just innovate—they solve real-world problems. At our recent event, two dynamic panels brought together industry experts to share actionable insights on transforming retail operations and modernizing patient care through connected technology. The Retail Panel: Focused on solving today’s biggest retail headaches. Experts demonstrated how to slash inventory shrinkage and fix fragmented operations using connected technologies to drive smarter, more efficient outcomes.

The Healthcare Panel: Tallying up the power of integrated solutions. This session explored how secure networking, mobile devices, AI communications, and high-fidelity video unite to eliminate alarm fatigue, enable real-time care, and elevate patient experiences.

The momentum continued as CEO Mike Baur spotlighted key mega trends for future growth, focusing heavily on cybersecurity, AI, digitalization, automation, channel enablement, connectivity, and the massive shift toward cloud and subscription models. One of the biggest takeaways? Recurring revenue is king. Building a subscription-based model supercharges gross profits and unlocks a much broader Total Addressable Market (TAM)—ultimately helping partners capture a much larger piece of the market pie.

Beyond the main stage, the Supplier Expo and vibrant networking sessions hummed with activity. Partners and suppliers connected face-to-face, exploring cutting-edge solutions and sparking meaningful conversations to drive future business.

 

Thank you to everyone who made this event incredibly valuable and engaging. The ideas shared here will keep our conversations—and momentum—moving forward for weeks to come!